Building Smarter Parking Systems

Building Smarter Parking Systems

Engineering Flexibility and Stability at Park Agility - Interview with Ivan Wunderlin

Engineering Expertise Built Over Decades

With more than three decades of experience spanning Europe and Australia, Ivan Wunderlin, Chief Systems Architect at Park Agility, brings a rare combination of electronic engineering depth and software innovation to the world of smart parking systems.

Originally trained in Switzerland as an electronics engineer, Ivan began his career at Siemens, developing a deep appreciation for systems reliability and precision. Over time, he transitioned into software and embedded systems—an evolution that shaped his approach to technology leadership. “I started in electronics, but gradually moved into software,” he explains. “That mix is really what led me to systems architecture.”

Before joining Park Agility, Ivan spent years with Hub Parking Technology, part of the FAAC Group, working on global parking automation systems. His work took him around the world—including to Australia, where he eventually settled on the South Coast of New South Wales.

From R&D Leadership to Systems Architecture

Ivan joined Park Agility nearly a decade ago, drawn by the company’s hands-on approach to innovation. Initially Head of R&D, his role evolved into Chief Systems Architect, where he now oversees the integrity, scalability, and performance of the entire technology stack.

“I still develop hardware and firmware,” Ivan says, “but my focus now is ensuring every new feature fits into the overall system architecture, so that it scales, stays stable, and doesn’t break the system.”

Ivan’s technical remit spans from PCB design and firmware development to server-side management systems and data visualisation. This top-to-bottom understanding allows Park Agility’s technology to evolve rapidly while maintaining exceptional stability.

Combining structural integrity, thoughtful design and embedded intelligence in a way that improves on everything that came before.

Flexibility by Design: A Competitive Advantage

If there’s one word Ivan uses most often to describe Park Agility’s technology, it’s flexibility. It’s also one of the company’s key differentiators in the market for intelligent parking signage and car park management systems.

“Others can show how many bays are free in a car park, but that’s usually all they can do,” Ivan explains. “Our system lets the customer decide what to display, when, and under what conditions, without having to write new code.”

This flexibility is built into Park Agility’s architecture at a foundational level. Whether displaying real-time parking availability, emergency messages such as “Evacuate now”, or festive greetings like “Merry Christmas”, clients can configure displays entirely through Park Agility’s SenseIQ management platform. No reprogramming required.

Ivan notes, “We anticipated from day one that customers would want different messages, different times, and different use cases. So, we designed everything to be configurable. That’s a huge advantage.”

Configuration Over Code: Efficiency for Clients

This design philosophy saves clients time, money, and complexity. For example, a shopping centre could schedule automated promotions such as time-bound pricing or specials directly on signage, or an airport operator could push alerts to clear specific parking zones in bad weather.

“Our customers can configure these scenarios themselves,” Ivan says. “We give them control without having to engage developers for every small change.”

Where many competitors rely on static systems requiring manual software changes, Park Agility’s configuration-first approach means new features can be delivered faster and at lower cost, while keeping the core platform stable and robust.

System Stability as a Superpower

Ivan describes his own professional superpower as stability. A principle deeply grounded in his early career at Siemens.

“In the trade-off between new technology and system stability, we will always protect the system performance first.” he admits. “Our system must run without failure. That’s non-negotiable.”

That mindset underpins Park Agility’s reputation for reliable performance. Continuous refactoring and optimisation ensure that even as new features and integrations are added, the system remains fast, robust, and dependable. “It’s like taking your car for regular servicing,” Ivan says. “Software needs the same attention.”

Industry Knowledge and a Cohesive Team

Another factor Ivan credits for Park Agility’s success is deep industry experience. “All our key employees come from the parking industry,” he says. “You can’t just take a new developer and expect them to understand parking automation. It takes years.”

That shared background creates a cohesive, high-performing team capable of solving complex problems quickly. Many of Park Agility’s engineers and managers, including Managing Director Brad Burrows, have decades of practical experience working across major parking operations in Australia.

Smart Cities and the Future of Parking Technology

Looking ahead, Ivan sees AI-driven sensors and data integration as key trends shaping the next generation of smart parking systems. Park Agility has already integrated camera-based sensors underpinned by AI and capable of detecting occupancy and reading licence plates. We are also exploring novel ways to use AI.

“This enables entirely new capabilities,” Ivan explains. “If a customer forgets where they parked, we can locate their vehicle using licence plate recognition. It also prevents misuse, such as when someone loses a ticket and claims they only arrived an hour ago.”

By integrating AI with Park Agility’s flexible management system, operators gain real-time insights into car park usage while offering better end-user convenience.

Future-Ready Systems Architecture

Over the next decade, Ivan expects Park Agility to continue refining its sensor and signage technology, particularly around LIDAR and camera-based systems. The company’s long-term roadmap includes new dual-camera sensors and the expansion of its SharePark™ platform, designed to make under-utilised parking spaces more accessible through smart infrastructure.

Even as the industry evolves toward electric and autonomous vehicles, Ivan believes the fundamentals of Park Agility’s approach will endure:

“There will always be cars that need to park and charge somewhere,” he says. “Whether they’re self-driving or electric, they’ll still need a smart system to guide them.”

“Our system’s flexibility means customers can configure almost anything themselves, without code changes. That’s a huge advantage in smart parking technology.” — Ivan Wunderlin, Chief Systems Architect, Park Agility

About Park Agility

Park Agility is a leading provider of intelligent parking solutions across Australia. The company specialises in parking sensors, guidance systems, and integrated signage that help councils, property owners, and operators improve parking turnover, compliance, and user experience.

With a focus on accurate data, seamless integration, and responsive customer service, Park Agility supports clients ranging from local government to shopping centres and public facilities.

If you are considering how to improve parking efficiency and compliance in your facility, Park Agility can help. To learn more about their solutions and explore how they can support your organisation, get in touch with the Park Agility team today on +61 2 8488 3333

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Faster, Smarter, Greener. Now Built into Every Wheel Stop.

Faster, Smarter, Greener. Now Built into Every Wheel Stop.

Park Agility’s patented wheel stop unites safety, smarts, and sustainability in a connected, carbon-neutral design.

The humble wheel stop has long been a quiet fixture in car parks and sold by the millions around the world. Simple, functional, and largely unchanged for decades, its purpose is clear; to protect pedestrians, vehicles, and infrastructure from collision with one another.  Over the last decade parking guidance and enforcement solutions have also been on the rise, resulting in sensors by the hundreds of thousands being deployed to parking bays – many of which also have wheel stops in place. Park Agility has reimagined these products into something far more impactful. By embedding sensor technology into a recycled plastic wheel stop we’ve created a dual-purpose solution that delivers both structural safety and protection plus real-time parking intelligence – all while dramatically improving the environmental footprint of both. The convergence of these functionalities is a world first and we have a patent-pending to prove it.   

Park Agility’s tag line is: “Faster, Smarter, Greener” 

The Park Agility wheel stop incorporates a dedicated technology compartment, allowing a lidar sensor, control board, and firmware to be housed within the body of the product itself. This innovation converges two products into one plus simplifies maintenance to deliver a truly ‘faster’ and ‘smarter’ solution. The ‘greener’ part of the tag line is not lacking, rather it is amplified. The wheel stop is made entirely from recycled ‘Post Prime’ plastic sourced in Australia from Transmutation – an Adelaide based company. This wheel stop is itself fully recyclable at end of life with no mixed materials or contaminants. Compared with wheel stops made with virgin plastic, rubber or concrete, our solution has a carbon footprint 70% lower. For Transmutation, it is not just about making environmentally friendly products; it is about backing them with data that speaks clearly. The PostPrime®️ plastic is carbon neutral and comes with both a life-cycle assessment (LCA) and an environmental product declaration (EPD). These certifications are valuable for clients looking to track Scope 3 emissions and has our product in a strong position as ESG and sustainability gain momentum in the market.  

Importantly, the wheel stop is available in both ‘dumb’ and ‘smart’ configurations. In its most basic form, our wheel stop complies with all industry standards to act as a high performance, heavy-duty wheel stop, available at a competitive price. A future car park may opt to deploy 90% of these standard wheel stops but with 10% smart units to monitor priority bays such as DDA, EV, or Short-Term parking. This hybrid model allows operators to scale intelligence where it matters most, without overcapitalising. It’s a flexible, future-proof solution that respects the customer’s time while supporting broader sustainability goals. 

Combining structural integrity, thoughtful design and embedded intelligence in a way that improves on everything that came before.

Beyond materials used, the Park Agility wheel stop contributes to broader environmental outcomes. By enabling real-time bay-level monitoring, the wheel stop combined with our wayfinding signage solutions, reduces the time drivers spend searching for available bays. Less idling means lower greenhouse gas emissions and improved air quality. The wheel stop can be integrated with a range of Park Agility solutions and through our API is compatible with many other third-party solutions from business intelligence to enforcement solutions as the sensors themselves are 99.9% accurate – making them best in class for bay occupancy detection.  

Engineered to house technology and incredibly tough 

Most plastic wheel stops rely on a simple outer shell with minimal internal support. The partnership between Park Agility and Transmutation has resulted in a design that takes a different route – one packed with robust, multidirectional ribbing made to handle repeated impact from all angles. This ribbing is not brittle. It is designed to absorb and disperse shock throughout the body of the product, rather than crack or snap under pressure. Rounded transitions replace sharp right angles, helping to spread stress more evenly and improve durability over time. That shock-absorbing quality is a big part of what makes it so strong; it is a major step forward compared to what is typically on the market.

Explore Park Agility’s wheel stop’s materials, dimensions, and embedded technology features in full detail by downloading the technical specifications

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From Parking Pain to Smart Solutions

From Parking Pain to Smart Solutions

How SharePark™ Aligns with NRMA’s Vision for a More Accessible Sydney

Sydney’s parking system is under enormous pressure. With daily parking rates reaching over A$77 in the CBD, mounting congestion across commercial hubs, and declining household incomes, parking has shifted from a civic utility to a barrier for economic participation. As outlined in the NRMA’s March 2025 report, “Parkin’ Mad”, this is a cost-of-living issue and a structural challenge affecting Sydney’s economy, social mobility, and urban efficiency. 

But with innovative thinking, commercial investment from private carpark operators and landowners, and support from councils and regulators, it may not be necessary to build a single new car park to unlock real change. 

At Park Agility, we believe that the answer lies in how we use the parking supply we already have, and in better connecting that supply to demand using digital, secure, and real-time technologies. This underpins the SharePark platform: a dynamic system that unlocks under-utilised private parking to the public, helping solve one of Sydney’s most intractable problems. 

The Cost of Parking Scarcity: A Civic and Economic Handbrake 

The “Parkin’ Mad” report, published by the NRMA in partnership with Business Western Sydney and Business Sydney, paints a stark picture. In Sydney: 

  • Median all-day parking costs have risen to A$77.30 (US$51), far higher than comparable global cities including Boston, San Diego, and San Francisco. 

  • Sydney’s parking fees are estimated to be 20% too high relative to affordability benchmarks when compared to Melbourne and Brisbane. 

  • Since 2016, Sydney households have experienced a 13% drop in disposable income, while parking costs have climbed 9%.

This pricing dislocation is no longer sustainable. As the report notes, high parking fees directly reduce economic activity, limit access to the city centre, and disproportionately impact those who cannot rely on public transport, including essential workers, tradespeople, families with children, and people with limited mobility. 

Ticketless parking fines have surged 54% in a single year, further eroding public trust in the system and raising equity and policy questions. While reforms are underway, the report calls for a comprehensive reassessment of how parking is priced, enforced, and integrated into the broader transport ecosystem. 

Western Sydney: The Epicentre of Parking Inequality 

While CBD parking costs make headlines, it is Western Sydney where the cracks are most deeply felt. In centres like Parramatta and Liverpool, the report finds a combination of: 

  • Severe off-street parking shortfalls (Parramatta has lost ~2,000 bays due to infrastructure development). 

  • On-street parking over-saturation, with Liverpool reaching occupancy rates of 85% or higher. 

  • Wayfinding and signage deficits, which increase circling, congestion, and user frustration. 

  • Lack of integration between public transport and parking access nodes. 

Despite being touted as the “third CBD,” Liverpool has just 0.45 off-street spaces per employee; one of the lowest ratios across Sydney. And in Parramatta, the report notes that even major institutions like CommBank Stadium and the newly expanded Riverside Theatres offer little to no parking for their anticipated influx of patrons. 

This imbalance threatens the success of Western Sydney’s post-COVID economic revival. As Business Western Sydney’s Executive Director David Borger warns:   

“Getting parking right is critical to reactivate the economies of Western Sydney CBDs.” 

The NRMA’s Prescription: Smarter, Unified, More Equitable Parking 

The Parkin’ Mad report outlines three core pillars for reform: 

1. Capping and Restructuring Parking Fees 

Sydney’s Parking Space Levy and fee structures are under scrutiny. Although the ‘Parkin Mad’ report advocates for fee freezes, the reality is that the price of parking is driven more significantly by the underlying real estate prices, and that seem only to be going up under population increase. Rather than expecting regulatory price controls to make a significant impact on price, Park Agility advocates a different approach Park Agility believe that with the right investment in property technology, the private sector can significantly reduce the impact of parking pressures 

2. Parliamentary Inquiry into Western Sydney’s Parking Deficit 

The report calls for a formal inquiry to address chronic shortages in areas like Campbelltown, Blacktown, Parramatta, and Liverpool, including the creation of more strategic capacity around hospitals and transit hubs. 

3. Unified, State-Wide Parking Technology Platform

A consistent, city-wide parking app like Park’nPay is essential. Fragmentation across councils has led to overlapping systems, confusing signage, hidden fees, and data privacy concerns. Integration is no longer optional. 

This is the reform agenda. But how do we implement it cost-effectively, quickly, and at scale? 

Introducing SharePark™: Unlocking Hidden Supply with Visible Impact SharePark™, developed by Park Agility, addresses all three of these challenges with a proven, scalable platform that connects motorists with underutilised private parking spaces securely, flexibly, and profitably. 

It does so through a combination of: 

  • Digital Bay-Level Monitoring: Sub-minute awareness of every space’s availability using bay sensors and IoT technology. 

  • Access Control Integration: Secure, permission-based access for authorised vehicles only. 

  • Capacity Management Module: Real-time reservations and dynamic availability updates. 

  • User Behaviour Enforcement: Systems that detect and manage bay misuse, overstays or unauthorised parking. 

SharePark™ is a full-spectrum parking infrastructure solution that empowers:  

  • Commercial property owners to monetise surplus capacity

  • Councils and precinct managers to reduce pressure on public space. 

  • Drivers to park affordably, predictably, and confidently. 

Think of it as the Airbnb of parking, but built with infrastructure-grade engineering and civic-grade policy alignment. Aligned with Public Policy, Ready for Public Benefit. The NRMA’s call to action is clear: use the infrastructure we already have and use it more efficiently.  

This is precisely the challenge SharePark™ solves. By digitising and distributing existing supply, SharePark™ transforms underutilised private space into civic value, and helps councils, state governments, and commercial operators achieve: 

  • Congestion reduction (less circling, fewer emissions).

  • Price relief (by unlocking low-cost supply options). 

  • Equity in access.

  • Faster ROI compared to construction-heavy options.  

  • Data-driven insights into usage patterns and demand trends.  

Rather than rely on costly multi-storey builds or political battles over pricing regulation, SharePark™ enables near immediate action through smart infrastructure deployment. 

A call to collaborate: Rebuilding Urban Access One Bay at a Time. 

Regulation alone will not solve Sydney’s parking problem. Whilst the policy framework evolves, the urgency for action grows.  The technology-based solution to open up private parking to the public for mutual benefit has been built.   

What’s needed now is collaboration with:

  • Councils, looking to reduce public dissatisfaction.

  • State government, seeking scalable solutions to support economic recovery.

  • Private Building Owners Surrounding Commercial precincts such as hospitals, universities and transport hubs, where demand is high and budgets are tight.

Park Agility is ready to partner. 

Let’s turn underutilised space into economic opportunity and make Sydney more accessible for everyone. 

For more information or to request a SharePark™ demonstration, please visit https://sharepark.net/

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Our latest sensor range is here

Our latest sensor range is here

We are pleased to announce the arrival of our latest sensor range that combines two sensors, either Ultrasonic or LiDAR with Camera technology.

For over a decade, Park Agility have championed individual bay sensors/indicator lights as the superior solution for both accuracy and customer experience. Now, we are pleased to announce the arrival of our latest sensor range that combines two sensors, either Ultrasonic or LiDAR with Camera technology.

We have been operating this new solution in a live site for over six months now, and the results are excellent in terms of customer feedback, bay occupation accuracy, overall system performance and licence plate recognition accuracy.   

Whilst covering multiple bays with one camera may seem to be an efficiency, there can be some serious drawbacks to this kind of set up:

The camera must capture a wider area (10m x 3m) leading to either;

  • the need to lower the resolution of images making them less clear and readable, or

  • risk performance impacts with capture of high-resolution images, that flood the network with large files.

Larger images also require more processing power, hence, driving up costs in thesolution’s back end.

  • If a camera sensor malfunctions, multiple bays (4 to 6) may go unmonitored, causing a larger disruption and more significant loss in accuracy.

  • Wide-area coverage can lead to other difficulties in bay occupation detection, for example occlusion where a larger vehicle obscures or partially blocks a smaller vehicle.

By comparison, Park Agility’s latest Sensor solution offers:

  • A dedicated camera ensuring clear and unobstructed views of the single parking space that it is monitoring. Since the camera is focused on a smaller area, it can capture higher-resolution images of the target area, making it easier to identify vehicle details.

  • The image/file size is small, reducing the load on the network and back-end server to process the images in real time.

  • Overall system performance is excellent with indicator lights changing status within 2-3 seconds and wayfinding signs updating within 10 seconds, consistently at peak usage periods which is when other solutions seem to underperform.

  • Plate recognition accuracy has been well above the 99.5% range, as measured across many thousands of transactions and their images.

  • Cameras can be optimized for specific lighting conditions in each bay.

  • Additional AI smarts have been incorporated, to erase the faces of people that may be captured in images, reducing privacy concerns and supporting compliance with the highest standards of data and privacy protection laws.

  • Unlike multi-bay cameras where an entire section might be lost, if one camera fails, it only affects a single bay.

Like to know more? For technical specifications and site-specific advice, get in touch with our team today.

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Types of Parking Signage in Car Parks

Types of Parking Signage in Car Parks

There are various types of parking signage that help guide drivers and pedestrians, each serving a specific purpose.

Wayfinding parking signage in car parks contributes to smooth navigation for drivers, reduced congestion, and enhancement of the user experience. There are various types of parking signage that help guide drivers and pedestrians, each serving a specific purpose. Understanding these different kinds of wayfinding signage can help to ensure a parking facility has what it needs to improve efficiency and safety for its customers.

Directional Signage

Directional signs guide drivers to key locations within a car park and specific parking zones. These signs should be strategically placed at key decision points to provide clear guidance and prevent confusion. Digital displays and electronic boards can provide real-time updates and directional arrows to point out parking availability.

Identification Signage

Identification signs help users recognise different sections of the car park, including level numbers and specific areas like accessible parking or electric vehicle charging stations. They help drivers navigate easily to available bays that are relevant to them.

Bay Sensor Lights

Whilst not a “sign” per se, coloured sensor lights above each bay serve as a universal notification for drivers as to whether that bay is available and, in some cases, uses colour to signal what type of customer it serves e.g. electric vehicle drivers, parkers with a disability, parkers with prams etc.

Digital and Smart Signage

Integrating digital signage solutions, such as LED boards and mobile apps, to provide dynamic information for users is becoming more common. These signs display real-time parking availability, navigation assistance, and updates about facility conditions, for example early bird parking information, event parking details and safety or community announcements as required.

Signage for Pedestrians

These include signs such as regulatory information to communicate things like speed limits, no-entry zones, reserved parking, and pedestrian-only areas. In addition, useful details about the car park such as operating hours, payment instructions, and emergency contact numbers. Also, safety information including pedestrian crossings, pathways, and safe walking routes to entrances, exits, lifts, staircases. Pedestrian signage is critical to both guide individuals and prevent accidents.

All signage plays a crucial role in maintaining order and safety within a car park for all users – drivers and pedestrians. Effective wayfinding signage will also enhance user experience and streamline traffic flow.

By incorporating different types of signage, car park operators can create a well-organised and user-friendly parking environment. Investing in clear, visible, and strategically placed signage ensures that both drivers and pedestrians can navigate the space with ease and efficiency.

For assistance with your digital wayfinding, guidance and smart signage to ensure a parking asset that is optimising yield and safety, talk to us today.

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Using Artificial Intelligence to Improve Parking Operations

Using Artificial Intelligence to Improve Parking Operations

The use of AI and intelligent automation in parking technology can lead to significant improvements in the user experience, operational efficiencies, and revenue generation of parking facilities.

Park Agility is a business focused on the improvement of parking operations. We are first and foremost a technology company that has used intelligent automation from year 1, so it should come as no great surprise to learn that we are also a committed adopter of Artificial Intelligence (AI). Some algorithms and solutions are internally developed, whilst others derive from the solutions of partners such as SONAH and Plate Recognizer.

The capabilities of AI continue to evolve and its use in everyday life is becoming mainstream. The use of AI and intelligent automation in parking technology can lead to significant improvements in the user experience, operational efficiencies, and revenue generation for parking facilities in several ways:

User Experience

AI-powered parking solutions, mobile apps, parking guidance and modern Automated License Plate Recognition (ALPR) based access control solutions provide drivers with information on real time parking bay availability, rates and wayfinding, including directions to their reserved spots. They also support greater security with payments and contactless entry and exit, which improves convenience and safety for users.

Dynamic Pricing and Revenue Optimisation

Utilising AI to analyse historic data that considers parking demand, peak usage times, and seasonal patterns means pricing can be optimised, enabling facility operators to ensure competitive pricing based on real-time demand.

Predictive Parking Demand

Using the historical data mentioned above and taking into consideration trends in usage and repeat custom means AI can help with predicting parking demand patterns. This data can then be used for better resource planning such as staffing levels and maintenance scheduling, as well as adjusting price based on anticipated demand.

Automated License Plate Recognition (ALPR)

AI-powered ALPR systems such as that from Plate Recognizer can identify license plates to automatically open gates, charge fees, and monitor vehicles and usage patterns. As technology has improved, machine learning and AI capabilities have enabled enhanced accuracy. Allowing solutions to read plates with high accuracy, even in dark car park environments with sharp angles, and cars on the move, means there can be seamless, contactless entry and exit, eliminating the need for tickets and contributing to reduced congestion at peak hours.

Real-Time Parking Space Detection and Guidance

Once inside a parking facility, drivers benefit from AI algorithms that quickly evaluate data from cameras and other sensors to detect available parking spaces in real-time. Automated wayfinding signage can then guide drivers to vacant spots, reducing the time spent searching for parking and improving overall traffic flow.

Enhanced Security and Theft Prevention

By using AI to monitor video feeds, unusual behaviour such as loitering or forced entry attempts can be detected, alerting security personnel in real time. This helps to prevent vehicle theft and break-ins, enhancing security and peace of mind for car park users. Past misbehaviours can also result in black listed number plates which in turn triggers alerts to operators when the vehicle re-enters a facility; thus also enhancing security and ethical behaviour.

Environmental Impact & CO2 Emissions Reduction

Parking guidance and automated parking solutions support more efficient traffic flows, helping to reduce congestion and the time spent searching for parking. As a result, vehicle emissions are significantly decreased. AI can also help optimise electric vehicle (EV) parking and charging spaces by monitoring their availability and predicting the length of charging sessions, supporting sustainability efforts and indirectly encouraging the adoption of EVs.

Customer Loyalty and Retention

AI can be used to improve the overall parking experience, which helps local businesses as well as parking operators with customer retention. For example, shopping centres can offer loyal customers personalised parking services such as reserved spots, by analysing past visits and using vehicle recognition capabilities.

Integration with Other Smart City Initiatives

Using AI does not have to be limited to one car park. Integrating with broader smart city infrastructure, such as traffic management and public transport systems, can contribute to smoother traffic flow and a better-connected city environment.

Benefits such as these makes AI a valuable tool for parking operators and city planners already. As the technology continues to improve, so too will the ways it can offer enhancements for customers and parking operators alike.

For trusted advice on the best technology for your car parking or precinct assets, talk to us today.

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How incorporating parking LED signage enhances operational efficiency and customer experience

How incorporating parking LED signage enhances operational efficiency and customer experience

LED signs are bright, providing high visibility even in low-light environments like parking garages.

Incorporating parking LED signage in a car park or precinct area offers enhancements for both operational efficiency and customer experience, making it a solid investment in parking infrastructure.

LED signs are bright, providing high visibility even in low-light environments like parking garages. This ensures that drivers can clearly see directions, parking availability, or important notices.

When set up to display real-time information such as available parking spaces, directional arrows, or special alerts, LED signage helps drivers make quick decisions at key points by guiding drivers to open parking spots, specific levels, or exits. This reduces the time spent searching for parking or navigating larger facilities and improves overall convenience, reduces frustration and creates a smoother parking experience for customers.

When integrated with parking management systems, LED signs can be updated in real-time to not only show the number of available spaces and their location, but also switch to alternate layouts for example at end of an event all signs switch to show most efficient way out.  They can also be used to inform drivers of closures, special events, or emergencies. This can be particularly useful at precinct level as they help streamline traffic flow, reducing congestion and improving the overall efficiency of one or multiple car parks.

Customisable messaging and dynamic displays can be programmed in to provide information on promotions, special offers, or important community announcements. For locations such as airports or tourist spots with diverse customer bases, LED signage can be configured to display messages in multiple languages, or alternate between multiple messages to enhance communication with all customers.

In case of an emergency, LED signs can immediately display safety instructions such as evacuation routes or hazard warnings. These features improve overall safety in the car park by reducing confusion and managing traffic flow in an emergency or during peak times.

LED signs offer a professional aesthetic and give a car park a modern and organized look. Custom LED signage can include branding elements, enhancing the overall appearance of the facility and creating a better first impression for customers.

When considering signage for a parking asset, LED is the gold standard due to its ability to;

provide high visibility wayfinding and other messaging, with low sun glare;

enhance car park safety

deliver messaging flexibility and a positive customer experience and

contribute to operational efficiencies

For trusted advice on the best signage for your car parking or precinct assets, talk to us today.

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Why your customers want a parking guidance system

Why your customers want a parking guidance system

Typically one of the reasons for installing a parking guidance system is to improve customer experience.

When talking to councils and asset owners, typically one of the reasons for installing a parking guidance system is to improve customer experience. This isn’t just lip service; customers often want the benefits a parking guidance system provides primarily because it makes finding a parking spot easy, reducing stress and frustration during peak periods.

The technology also helps users save time and fuel by directing them to available parking spaces quickly. This is particularly valuable in busy urban areas or retail car parks with high shopper traffic where finding parking can be time-consuming.

When drivers are being directed efficiently to available parking bays, congestion is reduced. This contributes to reducing the emissions that are sustained when cars crawl in circles searching for somewhere to stop, benefiting both users and the surrounding area by improving traffic flow. This assists with customer loyalty as drivers come back to retail centres that offer an efficient parking service.

These efficiencies can be maximised by facility operators who can optimise available spaces for specific categories of parker (disabled, pram, electric vehicles) to ensure these spaces are available and properly allocated. By using past data to predict surges in demand, facility management is improved and whilst customers may not be aware of this functionality, they benefit from the enhanced capacity these informed decisions create.

Parking technology that incorporates security features such as surveillance cameras and emergency call buttons can make users feel safer in parking facilities, particularly if they are entering or exiting in a remote area or in the dark. Those that can offer a modern and efficient parking experience gain a competitive advantage, being an attractive option for customers who know they will be safe and able to find a parking spot quickly on arrival.

Another element of building customer loyalty is by meeting specific requirements or integration needs, such as connecting to mobile apps or payment platforms that customers use. Parking technologies can often be tailored to meet these needs, piggybacking off the loyalty and convenience those apps and services generate.

As customers seek to go about their business efficiently, parking guidance systems can help them on their way – but only when the technology works as it should. Facility owners need to ensure the parking guidance system they choose to install is one that delivers accurate information in a timely manner. There is nothing more frustrating in a car park than following a green light only to find a bay occupied! When they do, parking guidance systems provide a high level of convenience that caters to the needs of a parking asset’s customers.

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Park Agility and SONAH partner

Park Agility and SONAH partner

SONAH appoints Park Agility as Exclusive Distributor in Australia and New Zealand

Park Agility are delighted to announce a partnership with SONAH GmbH, German provider of camera-based sensor products and solutions. This industry-leading, camera-based solution utilises both edge processing and cloud-based processing involving sophisticated Machine Learning (ML) and Artificial Intelligence (AI), and can be used for traffic monitoring, vehicle counting, parking enforcement and as a key component in a parking guidance system.

The partnership adds to Park Agility’s range of products and solution offerings, which include multiple sensors; parking guidance systems; wayfinding signage; area and loop counting technologies; and precinct signage solutions.

Bringing to Australia a camera-based technology solution that complies with stringent GDPR privacy standards adds sought after capability. Data can be supplied to Park Agility’s SenseIQ management system that provides accurate, real-time information on occupancy and usage without adding to privacy concerns.

With a firm focus on accuracy and reliability, Park Agility’s customised approach to parking solutions takes into consideration the physical environment; asset size and complexity; operating costs and budgets; plus client-specific requirements and expectations. By incorporating a camera-based solution to our service offering, we continue to provide innovative, robust, and accurate technologies to both privately and publicly owned, on and off-street parking assets.

Talk to us today about camera-based solutions to improve your car park monitoring capabilities.

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Should you include a camera sensor in your parking guidance system project?

Should you include a camera sensor in your parking guidance system project?

The advantages and disadvantages of incorporating camera sensors into a parking guidance solution

Sensors, such as Infrared, Ultrasonic, LiDAR and Magnetic Resonance are often deployed for detecting the presence of vehicles in parking spaces and on the whole, they do that very well.

They provide accurate occupancy detection with low latency and processing overheads which is important for the provision of real-time wayfinding information to the carpark user. Whilst generally more accurate and lower cost to install and maintain, these four sensor types cannot provide additional visual information. That is the key advantage that comes with the use of camera sensors, though this advantage comes at a cost and the costs should be carefully weighed against the advantages.

Camera sensors offer the advantage of covering a wider area compared to individual bay sensors with a single camera sensor able to monitor four to six parking spaces indoors and as many as ten or more spaces in an outdoor environment, when mounted at height. However, the more spaces being monitored, the wider the lens angle on the camera and the higher the camera resolution that is also required. The higher the resolution, the higher the camera cost. Also the higher the resolution, the greater the network bandwidth to move the images and the higher the head end computing power required to process the images. It is a finite balance that takes ICT expertise and experience to manage well.

Costs and added complexity aside, by their very nature, cameras can provide detailed visual information and additional useful metadata when used in car parking management. Not only do they allow for recognition and analysis of parking space occupancy status, they can also enable vehicle tracking and identification using make, model and licence plate capture.

Whilst it can be advantageous to track and identify vehicles, such activity may face privacy concerns and potential liabilities. Asset owners considering the deployment of camera sensor solutions would be well advised to consider solutions offering the option of higher privacy compliance levels such as the European General Data Protection Regulation (GDPR) standards.

Additionally, the tendency to deploy one camera sensor per four to six bays in an indoor car parking facility can be a compromise to accuracy. One would need to compete against the individual bay sensors on price to be certain, but increasing the potential for inaccuracy, particularly in the event of environmental factors or component failure where bay occupation count can thus be out by four or six instead of one. At Park Agility, individual bay sensors will always be considered the superior solution for this reason.

The area where cameras deliver the best outcomes is when used in access control and when used in bay occupancy count for large outdoor car parking facilities, particularly where there may be minimal structure.

In practice, particularly for larger car parking facilities, a combination of camera sensors and other sensor technologies is a good idea to leverage the advantages of both technologies. At any rate, seldom is vehicle tracking and identification required in all areas of a car park. More likely it is a requirement at entries, exits and more popular areas only – or at least areas where abuse is known to occur. A hybrid multi sensor approach can deliver accuracy, coverage, and help optimise cost-benefit.

Talk to us today for trusted advice on the best parking guidance sensors and solutions for your parking asset.

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