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QANTAS Freight

QANTAS Freight

In the Terminal 2 freight section of Sydney’s Kingsford Smith airport, national carrier QANTAS operate several loading docks for transporting cargo around the world. With space at a premium and operations running around the clock, they looked to Park Agility to assist with automation in a narrow loading zone that frequently encountered congestion.

With four loading bays, it was not uncommon for all to be occupied on a regular basis. Problems would arise when additional trucks would arrive to find no bay available and left with no space to turn around or allow another truck to depart. To date, manpower has been used to manage congestion and bay usage, with two traffic controllers on duty 24 hours a day, 7 days a week. Now, using signage and technology, Park Agility have assisted QANTAS Freight with an automated solution that will save time and money.

Each of the four bays are monitored with inductive loops, with three per bay set in specific locations to allow the system to determine the length of the vehicle. Data from these loops is sent to two separate signs, located on approach to the loading dock and at the loading dock.

When a truck parks in a bay, a red cross indicates it is occupied and when it leaves, a green circle signifies availability. When all bays are occupied, a custom message panel notifies incoming drivers not to approach the dock and to wait for availability.

The high voltage that is underground at the airport meant the usual practice of running data cable underground was unsuitable, posing a challenge for signage location. As a result, LoRa (Long Range) was implemented – a low-power wide-area network (LPWAN) protocol – allowing wireless communications between the SenseIQ management system which is located in the terminal building and the Variable Message Signs located approximately 100m and 200m away from the loading docks.

In real time, bay status data from the multi inductive loop is communicated. Access to SenseIQ is available via mobile phone, tablet or computer allowing dynamic messaging to be updated as needed, to communicate information with incoming drivers on bay availability, closure, maintenance and more.

This complex installation went live in the third week of July 2020, with one traffic controller in place to help drivers transition to the new system. Over time, significant savings will be seen as familiarity with the automated system increases and the cost of manpower diminishes.

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    Waverley Council

    Waverley Council

    Bondi Beach + major retail + transport hub = commuter congestion

    Waverley Council’s three car parks presented unique challenges that exacerbated traffic, pollution and frustrated customers.

    Eastgate carpark has 900 bays over 6 levels. Lack of visibility of spaces created repeated circling to hunt for a parking bay. Consequences of this kind of parking behaviour include poor air quality, higher run-off pollution and more incidents caused by competitive parkers. Hollywood Avenue carpark has 168 bays across two levels but the traffic flow was convoluted. After that certain point on Level 1, if all bays were full, you were forced to exit, circle the block and try again. You had to make a call early if you wanted to try for an available bay on level 2. But there were no guarantees. Fuel and time both wasted countless times daily.

    "We intend to reduce greenhouse gases by 30 per cent by 2020. So we know we need to be smart."

    The Right Hon. Sally Betts (June 2014) Lord Mayor of Waverly Council.

    Park Agility has mitigated these problems with Australia’s leading parking guidance solution; configured with industry wisdom to address Waverley Council’s unique pain points. Powered by SenseIQ Management System, highly visible, individual bay sensors inform dynamic signs that guide drivers to free bays; with >99% accuracy and maximum efficiency. Traffic flow has been vastly optimised saving fuel and time and reducing pollution. Centre management now experience significantly fewer car park complaints and incident reporting. When customers are also rate payers these outcomes have a positive ripple effect. 

    Waverley Council has also partnered with Park Agility to enhance one of Australia’s most popular places to visit, Bondi Beach, with wayfinding and precinct level signage across five open air car parks in the area.

    Simple, creative solutions for a greener, smarter city.

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      Northern Beaches Council

      Northern Beaches Council

      Brilliant technology enhancing liveability

      Lifestyle is paramount to residents north of Sydney. Yet Northern Beaches suburbs rank poorly in Sydney’s liveability rankings. The main reason? Main roads congestion. But Northern Beaches Council is dedicated to improvement.

      "Getting around the Northern Beaches efficiently needs urgent attention if we are to become the 30 minute city which the State and Federal governments want us to strive for."

      The Right Hon. Michael Regan Lord Mayor of Northern Beaches Council.

      Driving into the Manly city centre looking for a car park used to be gamble. When car parks were congested drivers would lap the city centre seeking alternatives.

      That has changed with Park Agility’s precinct signage solution; highly visible signs at the key decision points on main routes displaying real-time bay availability across all Council parking stations. Turning right or left is now an easy decision and one that guarantees parking and significantly less congestion.

      The SenseIQ management system has an API which allows for a seamless integration to the parking industry’s top access control brands, and works in conjunction with the Skidata parkin guidance system currently installed at the council’s car parks to obtain the data to display. SenseIQ also integrates perfectly with Designa, S&B and Hub Zeag

      Driven by SenseIQ our locally assembled signs are a step above the rest. The message display has unlimited LEDs and is therefore is infinitely configurable. Unlimited readout options include sophisticated graphics and messages relevant to peak periods and events. For example, Early Bird parking information is displayed in the morning at Manly parking stations, automatically switching to another message after 9am.

      SenseIQ’s online reports display real-time images of every sign. Real image. No delay. Northern Beaches Council can easily change messages and our Australian support team is knowledgeable and responsive to their change requests.

      Precinct level Parking Guidance = enhanced liveability in Australia's most popular places to live and play.

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        Canberra Airport

        Canberra Airport

        Local solution for an international terminal

        The Capital’s extreme temperatures were too much for car park signage technology at Canberra Airport. The European manufactured technology kept failing across the 2900 bay carpark and replacement costs were high. Until the engineering team at Park Agility stepped in with a more robust, lower cost solution.

        Air travel has doubled globally in the past 12 years with 4 billion passenger journeys in 2017.

        Canberra airport is on trend with expansion now hosting an international terminal and car park. And with growth comes consumer demand for greater reliablity and more customised services. The travel sector is skilled at meeting those demands but needs the right technology to ensure scalability and customisation.

        Park Agility provided Canberra Airport with a tailored yet simple solution: a car park signage retrofit ! Our team removes the broken signs hardware and replaces it with our Park Agility hardware – configured and assembled locally in our Sydney workshop.

        The signs are robust and integrate seamlessly with Canberra Airport’s access control system, without the need for additional software. Our SenseIQ management system integrates perfectly with 3rd party solutions including: Scheidt & Bachmann, Skidata, Designa, and Hub.

        Local solution + budget savings = increasing car park yield.

        Source: 1. International Air Transport Association (2016), Press release #59

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          World Square

          World Square

          The convenient place to park in the city

          World Square is a large centrally located facility in Sydney’s CBD. Owned by Arcadia and ISPT and managed by JLL, the facility includes a mix of retail shopping, restaurants, residential and office space. The car parking facilities comprise 520 bays across 6 levels and service both residential and public customers.

          Positioning its facility as the convenient place to park JLL management was committed to ensuring this was true and approached Park Agility with three key areas to improve:

          • visibility of available car parking spaces

          • actionable bay utilisation data

          • management of overstays

          JLL’s chosen solution for these challenges was the installation of Park Agility’s Parking Guidance Solution (PGS).  Completed within two months, the Park Agility PGS was up and running in September 2018. With over 50 highly visible signs installed, parking customers now have excellent way finding signage enabling them to find an available car parking bay within minutes, every time.

          Traffic flow has been vastly optimised saving time, fuel and reducing pollution and JLL management now experience significantly fewer car park complaints and incident reporting.

          In addition, the SenseIQ Management System provides World Square with access to accurate, detailed parking utilisation data that can be used to help optimise the management of overstays and the parking asset as a whole.

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            Five Dock Square

            Five Dock Square

            Five Dock Square is a mixed-use development containing residential apartments, a supermarket, restaurant and a public library. It offers commercial parking for 163 cars, including 14 disabled parking bays, over two levels for members of the public who are utilising the supermarket, restaurant and library facilities.

            Prior to the parking guidance system being installed, issues arose with residential vehicles parking and remaining in the public car parking area for prolonged periods. This impacted the availability of parking bays for the supermarket, restaurant and library customers by reducing the turnover of parking bays throughout the day. There was also a lack of utilisation of the lower level parking bays which includes all the disabled parking bays.

            Opting predominantly for a loop counting solution which counts the number of cars coming in and out of the carpark; high visibility, full colour LED signage now displays bay availability for the convenience of shoppers and library patrons.

            To better monitor and communicate parking on the lower level, all standard and disabled bays on the lower level are fitted with PGS sensors. Carpark management now have visibility into length of stay and receive occupancy reports, allowing them to check bays that have been utilised for longer periods. License plate information then enables them to monitor residents’ behaviour, freeing the bay for its intended use. The sensors also feed information to the display signage outside the carpark, highlighting the availability of standard and disabled parking bays for the general public.

            Five Dock Square’s new parking guidance system has improved the parking experience of the general public including disabled bay users by providing timely information on availability, reducing delays and optimising efficiency. For the facility managers, reporting and alerts allow management of the parking bays, ensuring they are being used for the purpose they were designed. Furthermore, as an ongoing partner in maintenance and service, Park Agility can assist with upgrades to extend the use and efficiency of sensor technology on the site as and when required.

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              Bayside City Council Church St Precinct Signage

              Bayside City Council Church St Precinct Signage

              The Church Street precinct in Melbourne’s beachside suburb of Brighton is a shopping, dining and business hub just minutes from the beach. Its selection of over 200 retailers and eateries is a drawcard for locals and visitors alike, attracting plenty of custom throughout the year.

              When Bayside City Council observed that despite there being numerous parking facilities within walking distance of the precinct’s main thoroughfare, congestion on Church Street as visitors slowed in search of a parking bay was problematic. They knew they wanted a green, future-focused solution that contributed to the quality of life of its community and revitalised precinct activity.

              That’s when parking industry experts, Duncan Solutions and Park Agility put their heads together to deliver a dynamic, smart city solution incorporating sensors, wayfinding, and precinct signage that reduces traffic stress and congestion, acts as a gateway to Bayside and positions Brighton as an easy destination to visit and enjoy.

              Working closely with Council’s traffic engineers, Park Agility used their experience to provide a tailored signage solution that would better manage precinct traffic diversions prior to arrival on busy Church Street. Using a total of ten dynamic wayfinding signs, drivers are guided around the main road with clear indication of the number and location of available parking bays in the precinct. In addition to easing traffic, this ensures surrounding parking facilities are being optimised.

              Responding to Council’s community consultation process, the design of the signage was adjusted to align with public feedback and the aesthetic of the surrounding area. In addition, each of the ten wayfinding signs are powered exclusively by solar, to meet with Council’s green technology initiatives.

              In real time, Park Agility’s SenseIQ precinct signage server collects data from the bay sensors provided by Duncan Solutions, sharing accurate and up to date parking guidance information with motorists. This allows drivers to locate an available parking space confidently and quickly, reducing circling, congestion and emissions. It also offers a vastly improved customer experience within the popular Church Street precinct to encourage return visits.

              Responding to Council’s community consultation process, the design of the signage was adjusted to align with public feedback and the aesthetic of the surrounding area. In addition, each of the ten wayfinding signs are powered exclusively by solar, to meet with Council’s green technology initiatives.

              In real time, Park Agility’s SenseIQ precinct signage server collects data from the bay sensors provided by Duncan Solutions, sharing accurate and up to date parking guidance information with motorists. This allows drivers to locate an available parking space confidently and quickly, reducing circling, congestion and emissions. It also offers a vastly improved customer experience within the popular Church Street precinct to encourage return visits.

              This parking guidance system can also be tailored when required to respond to changing traffic zones and parking limits. For example, should a section of the precinct be deemed a loading zone between certain hours, outside of these times the space can be programmed to be added to the available parking tally that is displayed. This ensures parking facility management is streamlined and parking income is optimised in a high-demand area.

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                Waverley Council Wayfinding Signage

                Waverley Council Wayfinding Signage

                Waverley Council had an existing system of inground sensors and precinct signage that required an upgrade to more reliable technology. Council operates five open air car parks in the area – three at Bondi Beach, one in Victoria St, Bondi and another in Bronte.

                Working alongside Duncan Solutions who installed over 850 ground-based sensors across the five locations, Park Agility have installed six (6) wayfinding signs (including one solar powered) along Campbell Parade, the Bondi beach front; another in Victoria St and one at Bronte Cutting. All signs are designed to receive data from the in-ground sensors and display parking availability and directional signage to beachgoers, tourists, and locals in the busy Bondi area.

                The signs are mounted on light poles to take advantage of existing infrastructure and run off the power within them. In Bondi the streetlights are on timed power which controls the whole suburb, so to ensure the signs would also display during the day our electrical team implemented a battery that fits inside the signs and charges overnight when the power is on. In the evening, the signs run off the mains power to the streetlights and during the day, the signs run off the battery that has been charged overnight.

                This use of existing infrastructure is cost effective, minimises disruption to the local area and avoids the time delays often associated with connecting new signs to the grid.

                Complementing this project, Park Agility made upgrades to the existing sign we supplied on Hollywood Ave. This precinct sign continues to identify the number of available parking bays in the Hollywood Ave and Eastgate Shopping Centre carparks. By adding a panel to the sign, a third occupancy panel shares an aggregate of the availability at the Bondi Beach carparks. In addition, an information panel can now display COVID updates, daily parking rates (early bird, weekend rates etc) or any other localised Council announcements. The information panel is easily updated as needed and provides additional information to the public.  

                By continuing to utilise up to date, accurate and reliable technology, Waverley Council optimise their assets by addressing the parking pain points in one of Sydney’s busiest areas and enhance the customer experience of visitors to the area.

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                  Northern Hospital Staff Car Park

                  Northern Hospital Staff Car Park

                  The Northern Hospital is a public health provider in Melbourne’s outer north. It has 400 beds and serves the surrounding Melbourne suburbs as well as parts of country Victoria.

                  To improve the staff parking facilities, the State government appointed Kane Constructions to design and construct a new multi-deck car park. Featuring 6 levels and over 1100 parking bays, the new facility allows staff to park quickly and conveniently, particularly during shift change periods, ensuring they are not late to start work or having to park far away from their workplace.

                  Park Agility worked with the Kane Constructions team to install signage and area counting, providing accurate bay availability information to staff on arrival. With count points at entry and exit points on each level using magnetic induction loops to track vehicle movements and update the SenseIQ management system. Count points have been configured to respond to varying driving patterns and behaviours to ensure accurate data is collected. The SenseIQ management system then sends regular updates to wayfinding signage.

                  The car park has signage on each level advising drivers of parking availability on the levels above, as well as an entry sign that can be seen before entering the facility, allowing drivers to see immediately on which level available parking bays are located.

                  A cost-effective parking system for tax payers, that saves time for frontline workers and reduces circling, stress and congestion, ensuring a smooth start to each shift.

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                    Home HQ

                    Home HQ

                    When it feels like home to park

                    If you've ever shopped in a home centre you know that wrangling large and heavy purchases to your car isn't fun. Less fun when the centre is near a major transport route and hospital and prime car spaces are taken by non-customers or staff.

                    Home HQ Artamon car park is 434 bays across 3 levels. Bay availability was often compromised by overstays. Park Agility’s project lead, Tony Johnson, consulted closely with the Home HQ centre management team on solutions including a parking guidance solution, a change in traffic flow and more aisle signage to direct traffic. Installation was seamless with no interruption to car park operations or store revenue.

                    "Projects like this one can often be very drawn out process impacting negatively on the retail centre in a number of ways. Thankfully this was not our experience."

                    GUY HALSTEAD | VALAD PROPERTY GROUP

                    Car park overstays are now managed effortlessly as the individual bay, Easy Guide sensors change from red to white when a car overstays a specified time.   Overstays and other useful data about customer parking behaviour is conveyed real-time to Centre Management through the SenseIQ Management System.  The SenseIQ data also revealed negatively impacting staff parking behaviours. For the first time Centre Management had measurable data on issues that they could now manage.  

                    "We have had many positive comments from visitors to Home HQ…it makes their Home HQ overall shopping experience a better one."

                    MICHAEL NEJAD FORMER CENTRE MANAGER – ARTAMON HOME HQ

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